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How to add Passport Data in Amadeus Galileo Sabre
Target Audience: Travel Agents, Airline Ticketing Staff, GDS Users Linking a passenger’s passport information to their booking (PNR) is mandatory for international flights. Each Global Distribution System (GDS) uses a slightly different command. Below is a quick, practical guide for Amadeus, Galileo, and Sabre. 1. Amadeus – Format Use the command SRDOCS followed by the details. The structure is: SRDOCS<airline…
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What Causes ADM in Airlines? Full Guide for Travel Agencies
In the airline industry, an ADM (Agency Debit Memo) is issued by airlines to travel agencies to recover losses caused by errors, policy violations, or misuse of booking systems. Understanding the common reasons behind ADMs is essential to avoid financial penalties and maintain a good relationship with airlines. 1. Reservation Booking Designator (RBD) Violations…
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How to add contact details in Amadeus, Galileo, Sabre
You still need to manually add a passenger’s mobile and email into the PNR. Not for marketing. For flight updates, irregular ops, and check-in alerts. Each GDS does it differently. Here is the exact syntax for Amadeus, Galileo, and Sabre. No extra words. 1. Amadeus Add mobile (OSI format) text OS CTCM 01000000 No…
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How to Master Amadeus Encode & Decode Commands
In the Amadeus GDS system, travel agents rely on quick encode and decode commands to retrieve essential travel data such as city and airport codes, airline information, country codes, and aircraft types. These commands are widely used to speed up reservations and improve accuracy during booking. This guide explains the most important Amadeus ENCODE…
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How to Master Galileo Encode & Decode Commands
When working on Galileo GDS, you’ll often need to convert between names and codes for cities, airports, airlines, and countries. This is where Encode / Decode commands become essential for faster and more accurate booking. What is Encode & Decode? These commands save time and help avoid mistakes when handling PNRs and fares. Encode…
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Minimum Connecting Time (MCT) – Quick Guide
Minimum Connecting Time (MCT) is the minimum time required between two flights for a passenger to successfully connect at a specific airport.If the connection is below MCT, the itinerary is considered invalid. Why It’s Important Check MCT with Existing Segments Amadeus If you already have segments: DM1 ExampleActual connecting time is 01:45→ This means…
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How to Handle More Than 20 Taxes in Galileo GDS
In the Galileo GDS system, there is a very important limitation:You cannot price or issue a ticket with more than 20 tax lines So if you have a case like this (21 taxes or more), the solution is to use a Manual Fare Build and combine some taxes. Step 1: Normal Pricing Start with…
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How to Transfer PNR in Galileo, Amadeus & Sabre
Sharing a PNR between offices is a daily task for travel agents, especially when handling teamwork, ticketing, or support cases. Each GDS system has its own way of transferring or granting access to a booking. Here’s a simple, practical guide. Galileo (Travelport) In Galileo, PNR sharing is mainly handled through queues. This sends the…
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Sabre Queue : A Quick Guide for Managing PNRs
If you work with Sabre GDS you have probably seen queue numbers showing up over the place. These queues are not random lists they are actually very important tools that help travel agents manage bookings in a efficient way without missing any important updates. What are Sabre queues? Sabre queues are lists of Passenger…
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A Simple Guide to Galileo Queues for Agents
If you work with Galileo GDS queues are something you cannot ignore. They help organize your bookings, which are also known as PNRs and they alert you about any changes. This way nothing gets missed. Lets talk about queues in a way without using complicated ideas. What are queues in Galileo GDS? In Galileo…