Blog
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The Ultimate Galileo Commands Guide
COMMAND DESCRIPTION SIGNING ON/OFF TO GALILEO SON/ZXX Sign on (XX your Initials) SON/ZXXXX/XX Sign in on branch PCC (XXXX = PCC in which sign on created) SB Change from work area A to B (There are 5 work areas A,B,C,D,E) SOF Sign Off ENCODE & DECODE .CEDubai Encode city Dubai .CDDXB Decode City Dubai…
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The Ultimate Amadeus Commands Guide
COMMAND DESCRIPTION Create New ID JCD Enter into User screen JGA3446SG/USN-SULAV GAURO create new uid JGA, Four digit+ initial of First Name & Last Name, – , Full Name VOID TRDC/TK-1234567890 Void ticket with document Number TRDC/LX (Where X is the FA/FHE line number in PNR) Void ticket with FA/FHE line number from PNR…
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The Ultimate Sabre Commands Guide
Command / Entry Explanation / Description SIGN IN / OUT / AREA SI*1234 Sign into all areas *S* Display all working areas S/* Redisplay sign in message SO* Sign out from all areas ¤B Change to area B SABRE AVAILABILITY 130JUNBAHPAR Sabre availability 130JUNBAHPAR‡GF With specific airline 130JUNBAHPAR2P With departure time 130JUNBAHNYC1APAR Via connecting…
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NDC vs GDS: The Complete Comparison
NDC vs GDS are two major airline distribution systems that every travel professional should understand. Over the past decade, the way airlines sell tickets and ancillary services has changed dramatically What Is NDC? NDC (New Distribution Capability) is a modern data transmission standard developed by the International Air Transport Association (IATA). It allows airlines…
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Retention Segments: How to Keep Your PNR Active
If you work with global distribution systems (GDS) like Amadeus, Sabre, or Travelport Galileo, understanding Retention Segments is essential. They allow travel agents to keep PNRs active without adding new flight segments, which is critical for managing bookings, exchanges, and reporting. What Is a Retention Segment? A Retention Segment is a non-air segment added…
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How to Use ARNK in Amadeus, Sabre & Galileo
If you work with Global Distribution Systems (GDS) like Amadeus, Sabre, or Travelport Galileo, you have likely seen ARNK inside a PNR. This guide explains clearly what ARNK means, why it is important, and how to add it in different GDS systems. What Does ARNK Mean? ARNK stands for Arrival Unknown. It is a…
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How to Void Tickets in Sabre & Galileo
When working in global distribution systems (GDS) like Sabre and Travelport Galileo, the Void function allows travel agents to cancel a ticket on the same day of issuance before the reporting period closes. In other words, it helps agents correct mistakes quickly without going through the full refund process. For example, Void is commonly…
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Void in Amadeus System – Simple Guide for Travel Agents
When working on the Amadeus system, you may sometimes need to cancel a ticket that was issued by mistake — wrong name, wrong date, incorrect fare, or duplicate issuance. In this case, you can process a Void, which cancels the ticket on the same day of issuance before the sales report is closed. If…
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Complete Guide to WCHC, WCHR and WCHS in Aviation
In the aviation industry, the codes WCHC, WCHR, and WCHS are special service request (SSR) codes defined by IATA.They are used in airline reservation systems to indicate the type of wheelchair assistance a passenger requires. Understanding the difference between these codes is essential for travel agents, airport staff, and airline employees to ensure smooth…
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How to Process a Manual Refund in Amadeus (Step-by-Step Guide)
Manual refunds in Amadeus GDS are used when the automatic refund is not applicable or when special fare rules, waivers, or tax adjustments are required. This guide explains how to perform a manual refund in Amadeus using TRF commands, with a real example and final refund result. What Is a Manual Refund in Amadeus?…