This error appears when the agent tries to change a passenger’s name in a Group PNR. Reason: The system blocks the name change because seat assignments have already been made for the passengers in the Group PNR. The PNR must be free of seat requests before any name modification can be processed. Solution: Follow these steps:…
This error appears when the agent tries to issue the ticket, but the system blocks it. Reason: The Fare Basis field inside the TST (Ticket Mask) contains a hyphen “–”.The Amadeus system does not allow any special characters (such as -, /, *, etc.) in the Fare Basis. Only letters, numbers, and spaces are permitted. Solution: Edit the Fare…
Q1: What error appears when I try to add APIS information? A: When you try to enter Address Information (APIS – Advance Passenger Information) into the PNR, the system returns this error:ASSOCIATION NOT ALLOWED IN ELEMENT Q2: What causes this error? A: This error occurs because you have associated the APIS line with a specific segment number in…
Q1: What error appears when I try to send an email? A: When you attempt to send an email via the Amadeus system to your customer, you may receive this error message:A MESSAGE IS PENDING TO BE SENT Q2: What causes this error? A: This error happens when there is a temporary internet connectivity issue at the exact…
Q1: What error do I see when pricing? A: When you try to price the ticket using the Price command, the system returns this warning:*ATTN – ISSUE SEPARATE TICKETS Q2: What causes this error? A: The error happens because the mileage (distance) of a Surface / ARNK segment is greater than the mileage of the longest actual flight segment in the same…
Also watch: Amadeus Lesson 8: How to add FOP, Commission &(FV) Amadeus Lesson 7: How to add passport Information (SR DOCS) Amadeus Lesson 6: How to price a PNR(FXX, FXP, FXR & FXB) Linkedin
Also watch: Amadeus Lesson 7: How to add passport Information (SR DOCS) Amadeus Lesson 6: How to price a PNR(FXX, FXP, FXR & FXB) Amadeus Lesson 5: How to add a Frequent Flyer Card (FFN & SR) Linkedin
Also watch: Amadeus Lesson 6: How to price a PNR(FXX, FXP, FXR & FXB) Amadeus Lesson 5: How to add a Frequent Flyer Card (FFN & SR) Amadeus lesson 4: how to add Contact Information (AP&SR) Linkedin
Read also : Amadeus Lesson 5: How to add a Frequent Flyer Card (FFN & SR) Amadeus lesson 4: how to add Contact Information (AP&SR) Amadeus lesson 3: Ticketing Arrangement & Save PNR Linkedin
Read also : Amadeus lesson 4: how to add Contact Information (AP&SR)Amadeus lesson 3: Ticketing Arrangement & Save PNR Amadeus lesson 2: How to add Passenger Names (NM) Linkedin